Return Policy

Easy returns…no hassle required

Of course we hope that you love everything you order from Lulyboo. But on the off chance that you’re not — you can return your order for a full refund, get credit at Lulyboo.com, or make an exchange for an item of the same cost within sixty (60) days of your purchase date. Returned products must be unused, in their original packaging with the hang tags still attached; and must include all labels, guides and accessories that came with the product. Clothing must be returned unworn. Return shipping is free in the US, but the cost of the original shipping is non-refundable.

This policy only applies to purchases made on lulyboo.com. Products bought from other retailers must be returned to the original place the purchase was made. Please refer to the retailer’s own policy for full return instructions.

We are only able to refund the cost of shipping if the wrong product was sent, or the item was defective. If you would like to exchange your product for a different size, color or style, you will be charged for the shipping cost of your exchange. The value of the return/exchange will be determined by the last retail price of the item.